Prêmio Claudia |
Dulce Ramos

Field of action: Prisoner re-integration
Place of work: Ramblas - Propaganda and Design Paper, São Paulo
Indicated by: Andréia Peres (journalist)
PROJECT DEVELOPED
Dulce Ramos, 41, is a lawyer and the commercial director of Ramblas
- Propaganda and Design Paper. Since 1990 Dulce has been working
with prisoners in São Paulo and presently she employs fifteen former
and 500 current prisoners. They receive special training, earn per
finished item, and as a result are granted a decrease in their
prison terms and re-integrate into the job market more easily.
FIELD OVERVIEW
Brazil counts 204,000 prisoners – proportionally 122 inmates for
every 100,000 inhabitants. The system, which has little over 300
prisons, jails and detention centers, is known for its many
rebellions and by clashes between inmates and the police, which put
those involved at risk.
Despite the yearly invested R$1.7 billion, the few job and personal
development opportunities in these Brazilian institutions allow for
practically no recovery. In top security prisons 45% of inmates end
up committing crimes once again, whereas in regular jails this
number is lower than 12%.
CANDIDATE'S PROFILE AND WORK BACKGROUND
Dulce Ramos was born in São Paulo, has a 22-year old daughter, and
is divorced. In 1984, while she was studying law at the Pontifical
Catholic University (PUC), she was a trainee at Carandiru (the
largest prison compound in Brazil) and reviewed penal processes. She
was in contact with several prisoners, who frequently asked her for
job opportunities. Dulce graduated in 1987, but did not practice
law. Instead she started her own business in 1988, called Ramblas,
Propaganda and Design Paper. Her company creates tri-dimensional
cards, with the client's logo, which are folded manually and
assembled without the use of glue.
Dulce, however, kept in mind the prisoners' requests for job
opportunities. She returned to Carandiru prison in search of inmates
interested in producing cards. As these paper sculptures require
delicate handling, few believed the prisoners – some of whom were
murderers – would be capable of doing the job. "Some colleagues
accused me of offering jobs to criminals instead of unemployed
people", says Dulce. The prisoners, however, soon proved them wrong.
The first card produced by them was a heart-shaped tri-dimensional
card consisting of fourteen pieces. That same year Ramblas was given
its first significant order of 2,000 cards by Rossi Residencial
Company. Other firms followed suit. "Clients praised the work, but
for fear of prejudice I did not reveal it was done by prisoners",
says Dulce. Even though twelve years ago she employed forty
prisoners, this number has reached approximately 500 nowadays. After
having worked for nine years at the Professor Flamínio Fávero
Detention House, of Carandiru compound, Dulce presently works with
inmates from Adriano Marrey Prison, in Guarulhos (São Paulo state).
To this latter prison she was able to transfer 200 prisoners from
Carandiru who were working for her.
The prisoners, upon being chosen by Ramblas, not only learn a job
while in jail, but also benefit from the Penal Execution Law, which
offers a reduction of one day in prison for every three worked. The
same law states that prisoners may receive no less than
three-fourths of a minimum wage. Each prisoner earns 20 cents (of
reais) from Ramblas per item produced, and since they usually make
over 1,000 cards a month, their monthly salaries are of
approximately R$ 200.
Dulce has always believed that companies would accept the prisoners'
work and intended to identify the cards with the inscription
"hand-made by Carandiru". The 1992 Carandiru massacre however put
her plans on hold. Upon hearing about the results of the rebellion
on TV, Dulce hurried to the prison compound to find out about those
prisoners who worked for her. Standing among the desperate
prisoners' family members, she witnessed the scene of black sheets
with white crosses being hung from the prison windows. This was only
a foreboding of the tragic result of action taken by the police to
control the rebellion: 111 dead prisoners. Twenty of them had worked
for Ramblas.
Following the rebellion, the new prison warden, attorney Felipe
Borges, decided to support Dulce's initiative. "He understood the
importance of the project", says Dulce. Starting in 1993 Ramblas
began showing its products in trade fairs and exhibitions. On one of
these occasions, American TRW auto-part maker ordered the first
cards with the "hand-made by Carandiru" inscription. "Even the
people at our headquarters in Cleveland, United States, were
interested", says Helder Boccaletti, marketing director of TRW at
the time. Ramblas also made cards for: AGF, ABN Amro Bank, SBT, Papa
Tudo, Unibanco Ecologia, GPM, among others. Since 1994, some cards
can be found in the Graphics Gallery of Massachusetts, United
States. In 1995 one of its products developed for Unibanco, was
granted an award by the Strathmore paper factory (a regular supplier
of products for the White House, United States). "I was very pleased
with this result, as I had to compete with European companies", says
Dulce. Another reason to rejoice was when Avon (Ramblas' client up
to the present), two years later, ordered 660,000 cards.
HOW IT WORKS
In order to identify the prisoners who work for Ramblas, Dulce
created T-shirts featuring the company name, which are worn during
work hours. Workers are selected from each pavilion, where one
prisoner is appointed to recruit others interested in working. Some
prisoners continue at Ramblas even after having been released. One
example is Odair Rodrigues Villar, who was freed in 1996.
"Considering both my good behavior and my work in prison, I was able
to reduce my sentence from fifteen to thirteen years and nine
months", says Odair. "Nobody is interested in hiring former
prisoners. Ramblas is also a reference when I am looking for other
jobs".
CANDIDATE'S IMPORTANCE
According to José Carlos Gomes, Public Security Secretariat aide of
the State of São Paulo, Dulce was not only a pioneer in her work
with prisoners, but due to her activities wardens were made aware of
the importance of labor therapy (activity within prisons similar to
occupational therapy, with the objective of social re-integration).
To Julita Legrumber, director of the Security and Citizenship Study
Center of the Cândido Mendes University, Rio de Janeiro, Ramblas
sets a good example of dealing with prejudice against inmates' work.
"Despite the law which allows companies to hire prisoners, Brazilian
businesspeople still believe that they will break machines, steal
things", says Legrumber. "Besides paving the way for re-integration
of those who have already served their sentence, Dulce's initiative
shows executives of other areas that they are wasting an
opportunity", she adds. In 1997, minister of Justice José Gregori,
National Secretary of Human Rights at the time, declared that
initiatives such as the one taken by Ramblas were essential to
re-educate prisoners, by offering them work opportunities.
CANDIDATE'S COMMENT
"I was able to shift the paradigm of several businesspeople, by
showing the need to help prisoners who have the potential of
becoming professionals. Some companies, upon observing our work,
became interested in supporting the inmates. This is extremely
rewarding. I believe that Ramblas will be the largest and best card
company in Brazil. We aim for good quality, we respect deadlines,
and we count on very good human resources. Having prisoners making
the cards does not mean our work is poorly done. Actually they
produce quite sophisticated pieces. Many people forget that
prisoners have already been condemned and are paying a price for
what they did. Why should they be judged by us as well?"